# License

Some features of the Lewe Jira Connector plugin require a license / subscription for a small yearly fee. See here for a [feature comparison](https://support.lewe.com/docs/lewe-jira-connector/).

One license is valid for one domain.

## How to obtain a license

Go to the service desk at

<https://georgelewe.atlassian.net/servicedesk/customer/portal/5>

Select the “License and Billing” request type:

<figure><img src="https://739919931-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQyqhXpUcAdSvpEMskTcv%2Fuploads%2FzAZDf9FjeK4llJS2uyQk%2Flicense-and-billing-request-type-768x671.png?alt=media&#x26;token=f278c194-292d-4737-bf67-0f7c3d625773" alt=""><figcaption></figcaption></figure>

Enter a Summary and in the Description field, add the name and address you want to be on your invoice. Select “Lewe Jira Connector” in the Product select list.

<figure><img src="https://739919931-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQyqhXpUcAdSvpEMskTcv%2Fuploads%2FFgzJ0t4dpHQcTz1OQNzT%2Flicense-request-768x824.png?alt=media&#x26;token=559e6b93-02b5-485f-ab9c-a422877409cb" alt=""><figcaption></figcaption></figure>

You will then receive a proper invoice and the license key after your payment was received.

## How to install the license key

In your WordPress back-end, navigate to the License page of the Lewe Jira Connector options:

<figure><img src="https://739919931-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FQyqhXpUcAdSvpEMskTcv%2Fuploads%2Fl3E4101IDT5Zar3OVPoe%2Flicense-page-768x552.png?alt=media&#x26;token=85793f22-4146-49a8-84bb-8ddda9184184" alt=""><figcaption></figcaption></figure>

Enter the license key you were provided in the license key field and click **Activate**.

Your license will then be active and the additional features will be available.

## How do I renew a license?

A license is valid for one year. You can see the expiry date on the license page. If you want to renew your license, use the same process as applying for a license. Submit a Request in the Service Desk. Please add your current license key to the description field.

The license will be extended after the renewal payment has been received.

## How do I unblock a license?

There are reasons that can lead to a blocked license, e.g. an overdue payment, failure to renew or fraud. In such a case submit a License Request issue in the Service Desk to have your license unblocked or renewed. Please add your current license key to the description field.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://lewe.gitbook.io/lewe-jira-connector-for-wordpress/license.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.